Human-Centered Design in Underground Transit Environments

Abstract

Human-centered design is an increasingly important method for improving user experience in underground transit environments, where a variety of variables make for an unpleasant travel experience. Some of these environmental variables include: tight spaces, absence of natural light, and high numbers of passengers. This research explores the application of human-centered design principles to underground transit station architecture in four specific areas: lighting, wayfinding, accessibility, and psychological comfort. The research examines the relationship between adaptive lighting systems and improved visibility, safety perception, and circadian alignment; the relationship between intuitive wayfinding strategies and improved spatial legibility and reduced user stress; and the role of inclusive design in providing equal access to a diverse variety of users. The study also emphasizes the use of environmental psychology to address the issues of disorientation, anxiety, and discomfort that often occur within underground spaces through the use of materiality, acoustics, artistic expression, and biophilic design elements. Overall, the research indicates that the integration of human-centered design strategies can create improved passenger well-being, support navigation efficiencies, and create safer, more resilient, and socially responsible underground transit systems..